How to apply for Sacramento County Utility Rate Assistance (water, garbage and sewer) in California

Who it's for

Sacramento County gives a monthly credit on its utility bill to customers who already get a low-income energy discount. There is a garbage (waste) credit and a separate water credit, and qualifying homes are also enrolled in the SacSewer sewer lifeline credit. To qualify, your home must get utility service from Sacramento County, you must live there, and you must be enrolled in SMUD's Energy Assistance Program Rate (EAPR) or PG&E's CARE discount. For the water credit you must also own the home. Fill out the application and send proof of your EAPR or CARE enrollment, or call 916-875-5555.

What you'll need

• Completed Sacramento County rate assistance application
• Proof of current enrollment in SMUD EAPR or PG&E CARE
• Your Sacramento County utility bill (account number)

Where to apply

What to say when you call

"Hello, I'm calling to ask about Sacramento County Utility Rate Assistance (water, garbage and sewer). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need completed Sacramento County rate assistance application, proof of current enrollment in SMUD EAPR or PG&E CARE, your Sacramento County utility bill (account number) — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

ongoing while enrolled in EAPR or CARE (re-verify when asked)