Benefits · Transportation
How to apply for SF Paratransit (ADA Complementary Paratransit, San Francisco)
San Francisco Municipal Transportation Agency (SFMTA) — administered by SF Paratransit, Inc.
Who it's for
SF Paratransit is the ADA complementary paratransit service for residents and visitors of San Francisco whose disability prevents them from using regular Muni buses, light rail, or streetcars some or all of the time, or who cannot get to and from a Muni stop. Eligibility is based on functional ability, not age. To apply, request an application from the Mobility Management Center at 1-415-351-7000, or pick one up at the SF Paratransit office, 68 12th Street, Monday through Friday, 9:00 a.m. to 4:45 p.m. Applications take about 21 days to process; a second-level assessment (phone interview, medical verification, or in-person assessment) may be required.
ADA paratransit eligibility depends on whether your disability or health condition prevents you from using Muni's accessible buses, trains, and streetcars some or all of the time, or from getting to or from a Muni stop. That is determined by SF Paratransit through an application and (often) a second-level assessment — a phone interview, medical verification, or in-person review. To start, call the Mobility Management Center at 1-415-351-7000 or visit the SF Paratransit office at 68 12th Street, Monday through Friday, 9:00 a.m. to 4:45 p.m.
What you'll need
- Proof of San Francisco residency (or visitor documentation)
- ADA Paratransit Service application (request from SF Paratransit; second-level assessment may include medical verification)
Where to apply
Apply online: official application
By phone: 1-415-351-7000
Renewals
ADA certification is reviewed periodically (typically every 3 years)
Not sure if you qualify? Run a free check first.
Find my benefitsNot legal or financial advice. The agency makes the final eligibility decision.