Benefits · Emergency Aid

How to apply for Emergency Home Energy Assistance for the Elderly Program (EHEAP) — Columbia County

Florida Department of Elder Affairs (DOEA) Emergency Home Energy Assistance for the Elderly Program (EHEAP) — federally LIHEAP-funded, state-administered, locally delivered by Columbia County Senior Services (CCSS) under contract with Elder Options (Mid-Florida Area Agency on Aging, PSA 3)

Who it's for

The Emergency Home Energy Assistance for the Elderly Program (EHEAP) is a Florida Department of Elder Affairs program funded through the federal LIHEAP block grant but administered separately from regular LIHEAP — explicitly targeted at low-income households with at least one person age 60+. In Columbia County, EHEAP is delivered by Columbia County Senior Services (CCSS), the local 501(c)(3) AAA delivery partner with 50+ years of operating history. EHEAP provides emergency assistance to seniors facing imminent utility shutoff, deposit requirements for service restoration, or a home cooling/heating crisis. Maximum benefits are typically $600-$1,000 per emergency, paid directly to the utility company or the AC repair vendor. EHEAP can stack with regular LIHEAP (fl.columbia.cfcaa_liheap) — a senior household may receive both. Income eligibility is set at 150% of the Federal Poverty Guideline. At least one household member must be 60 years old or older. Apply by calling CCSS at 386-755-0235 — same intake as FREE congregate meals, Meals on Wheels, Alzheimer's Care, in-home services, and senior transportation.

EHEAP is genuinely emergency-only — applicants must document an imminent shutoff, deposit-for-restoration requirement, or broken heating/cooling crisis. Routine bill assistance for seniors should go through regular LIHEAP via CFCAA (fl.columbia.cfcaa_liheap) instead. The 150% FPL income gate is meaningfully tighter than LIHEAP's 60% SMI gate. Up to 2 EHEAP benefits per program year per household. Florida DOEA caps the typical award at $600-$1,000 per emergency, paid directly to the utility or vendor. For Columbia County, CCSS is the integrated intake point — same phone (386-755-0235) handles EHEAP + FREE congregate meals + Meals on Wheels + Alzheimer's Care + in-home services + senior transportation. The 50+ year operating history means experienced case managers can move quickly on urgent emergency applications.

What you'll need

  • Proof of age 60+ for at least one household member (Florida driver's license, Florida ID, or Medicare card)
  • Proof of household income for all members (Social Security award letter, pension statement, SSI award letter, pay stubs)
  • Proof of Columbia County residency (utility bill, lease, or government correspondence)
  • Documentation of the energy emergency: utility shutoff notice, broken-equipment work order or repair estimate, or service-restoration deposit requirement
  • Current utility bill

Where to apply

Apply online: official application

By phone: 386-755-0235

Renewals

up to 2 benefits per program year per household per the Florida DOEA rule

Official source →Last verified · June 3, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.