Benefits · Healthcare
How to apply for AdventHealth Palm Coast Financial Assistance
AdventHealth Palm Coast (formerly Florida Hospital Flagler) — AdventHealth East Florida Division affiliate; 99-bed acute-care hospital at 60 Memorial Medical Parkway, Palm Coast FL 32164; principal hospital safety net serving Flagler County
Who it's for
AdventHealth Palm Coast — formerly Florida Hospital Flagler — is the principal acute-care hospital serving Flagler County, located at 60 Memorial Medical Parkway in Palm Coast. The hospital follows the AdventHealth system-wide Financial Assistance Policy (Policy CW F 50.1): patients who received emergency care or medically necessary care, who provide an application with supporting financial documentation, and whose annual household income does not exceed 250% of the Federal Poverty Guideline qualify for a 100% reduction in their financial responsibility. AdventHealth limits amounts billed for uninsured patients eligible for financial assistance to Amounts Generally Billed (AGB) — calculated from the average discount given to Medicare, Medicare Advantage, and contracted commercial insurance accounts paid in full over the most recent 12-month period. This means uninsured patients with FA eligibility are never billed more than the average insured rate. AdventHealth Palm Coast also has a Palm Coast Foundation that supports community health programs and may provide supplemental hardship assistance for patients in specific circumstances. Apply by calling Financial Counseling at 800-462-0490, faxing 423-485-6627, or mailing AdventHealth, PO Box 935979, Atlanta GA 31193-5979.
AdventHealth Palm Coast uses the system-wide 250% FPL threshold for 100% charity discount — more generous than HCA Florida's 200% FPL standard. The modeled $39,000 income gate is the 250% FPL single-person 2026 threshold; scales up by household size. The Amounts Generally Billed (AGB) cap protects uninsured patients from being billed more than insured rates even for non-FA-eligible accounts. Critical operational detail: AdventHealth requires the FA application + income documentation before charity is applied — uninsured patients should call Financial Counseling at 800-462-0490 BEFORE non-emergency services if possible to start the assessment early. Emergency care is provided regardless of ability to pay; FA application can be filed afterward. The Palm Coast Foundation may provide supplemental hardship help for patients in unusual circumstances; ask the hospital social worker for a referral.
What you'll need
- Completed AdventHealth Financial Assistance Application
- Proof of household income (recent pay stubs, Social Security award letter, tax return, SSA-1099)
- Proof of family/household size
- Photo identification
- Documentation of insurance status (denial letter, Medicaid denial, or proof of uninsured status)
- Mail to: AdventHealth, PO Box 935979, Atlanta GA 31193-5979; or fax: 423-485-6627
Where to apply
Apply online: official application
By phone: 800-462-0490
Renewals
per encounter; documentation refresh required for ongoing patients
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Find my benefitsNot legal or financial advice. The agency makes the final eligibility decision.