Benefits · Utility Assistance
How to apply for Hillsborough EHEAP / Financial Assistance (Senior Energy + Crisis Aid)
Hillsborough County Social Services / Aging Services Department
Who it's for
Hillsborough County administers both the senior-specific Emergency Home Energy Assistance Program (EHEAP) and the general Low-Income Home Energy Assistance Program (LIHEAP) through its Social Services and Aging Services departments. EHEAP serves households with at least one member age 60+; LIHEAP serves all qualifying households. Both target households with gross income at or below 150 percent of the Federal Poverty Level or 60 percent of State Median Income (whichever is greater). Hillsborough prioritizes financial-assistance appointments for the most vulnerable populations — seniors 60+, school-age children, and people with disabilities — which is helpful because these programs are demand-constrained year-round. The county also provides emergency rent and mortgage assistance through the same intake. Apply by contacting the Community Resource Center Call Center at (813) 272-5220 to schedule an appointment; a staff member will help you complete the application. Walk-ins are accepted but appointments are recommended.
Hillsborough EHEAP and LIHEAP are demand-constrained — appointments are typically required and priority goes to seniors 60+, school-age children, and people with disabilities. The income gate is 150 percent of the Federal Poverty Level or 60 percent of State Median Income (whichever is greater) — the $23,400 figure shown is the 1-person 150% FPL approximation; couples and larger households have higher limits. Apply through the Community Resource Center Call Center at (813) 272-5220 — they will schedule an appointment and help complete the application in person.
What you'll need
- Government-issued photo ID for the applicant
- Proof of household income (pay stubs, Social Security award letter, SSA-1099) for the past 30 days
- Current utility bill
- Social Security cards for all household members
- Proof of Hillsborough County residency
Where to apply
Apply online: official application
By phone: 813-272-5220
Renewals
annual; demand-constrained, with priority for seniors 60+
Not sure if you qualify? Run a free check first.
Find my benefitsNot legal or financial advice. The agency makes the final eligibility decision.