How to apply for HARTPlus ADA Paratransit

Who it's for

HARTPlus is the ADA-mandated shared-ride paratransit service that pairs with HART's fixed-route bus network. It provides door-to-door van service across the HARTPlus service area for riders whose physical, cognitive, emotional, visual, or other disability prevents them from using fixed-route buses — permanently or under certain conditions. Eligibility is a two-step process: (1) a written application that's mailed back to HART, and (2) an in-person interview and functional evaluation when needed to confirm individual circumstances. HARTPlus is not gated by diagnosis, age, or income — only by the functional disability standard. Service hours and area mirror HART's fixed-route bus service so a HARTPlus rider can reach any destination that a regular HART rider could. Apply by calling the HARTinfo Line at (813) 254-HART (4278) to request the HARTPlus Application packet; HART will mail you the application and instructions.

What you'll need

• Completed HARTPlus written application packet
• Supporting medical documentation if requested
• In-person functional evaluation at HART when scheduled
• Government-issued photo ID with current Hillsborough County address

Where to apply

Renewals

periodic recertification (typically every 3 years; sooner for temporary disabilities)