Benefits · Transportation

How to apply for Big Bend Transit — Jefferson County Door-to-Door Paratransit

Big Bend Transit, Inc. — independent 501(c)(3) nonprofit; designated Community Transportation Coordinator (CTC) for the Florida Transportation Disadvantaged (TD) program in Jefferson County (and Gadsden, Leon, Madison, Taylor, Gulf); door-to-door paratransit serving small-county Big Bend region

Who it's for

Big Bend Transit is an independent 501(c)(3) nonprofit serving as the designated Community Transportation Coordinator (CTC) for the Florida Transportation Disadvantaged (TD) program across a six-county region: Jefferson, Gadsden, Leon, Madison, Taylor, and Gulf. Big Bend Transit operates door-to-door paratransit for people with disabilities, seniors, and low-income riders. Service in Jefferson County covers Monticello, Lloyd, Wacissa, and the broader rural county. Eligibility uses the Florida TD framework: age 60+ OR documented disability OR low-income transportation-disadvantaged status. Trip purposes include non-emergency medical (commonly to Tallahassee Memorial HealthCare or Capital Regional Medical Center in Leon County since Jefferson has no acute-care hospital), shopping, work, and other daily needs. Online ride booking is available for registered customers. Reservations can be made by calling Big Bend Transit at 850-627-9958 no later than 2:00 p.m. the day before the trip — same reservation system used across Big Bend Transit's six-county region.

Jefferson County has no acute-care hospital — reliable Big Bend Transit access to Tallahassee Memorial HealthCare or Capital Regional Medical Center in Leon County is a meaningful healthcare-access factor for Jefferson seniors. Reservations are required by 2 p.m. the day before the trip — calls placed after the deadline typically won't get next-day service. Online booking helps for registered customers who can plan ahead. Florida TD framework's three-pathway eligibility (60+ OR disability OR low-income) is broad, so most Jefferson seniors qualify. Same operator and reservation framework as fl.gadsden.big_bend_transit, fl.gulf.gulf_county_transit, and fl.franklin.franklin_county_transit.

What you'll need

Proof of age 60+ OR documented disability OR low-income TD eligibility (Medicare card, Florida ID, physician note, income documentation)
Proof of Jefferson County residency (utility bill, lease, or government correspondence)
Completed Big Bend Transit / Florida TD eligibility application
Advance reservation by 2:00 p.m. the day before the trip; online booking available for registered customers

Where to apply

Apply online: official application

By phone: 850-627-9958

Renewals

periodic re-registration; rides scheduled per trip with advance booking

Official source →Last verified · June 3, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.