Benefits · Transportation
How to apply for ACCESS LYNX ADA Paratransit
Central Florida Regional Transportation Authority (LYNX) — Eligibility Department
Who it's for
ACCESS LYNX is the shared-ride, door-to-door paratransit service for people in Orange, Seminole, and Osceola counties who cannot use regular LYNX buses because of a disability or other limitation. Apply by mail using the ACCESS LYNX application; call 407-423-8747 with questions or to schedule trips once approved. Service availability depends on your address relative to the LYNX network — call to confirm coverage for your location.
ACCESS LYNX eligibility is decided through the mail-in application, possible medical verification, and possible in-person functional assessment. The engine can confirm you appear functionally eligible to apply, but the final determination is made by LYNX after the assessment. Service is limited to trips where both origin AND destination are within 3/4 mile of a LYNX fixed-route bus alignment. Apply at least a week before any medical appointment by calling (407) 423-8747 Option 6. The same application handles ADA paratransit AND Florida Transportation Disadvantaged (TD) eligibility.
What you'll need
- Completed ACCESS LYNX mail-in application (ADA + TD combined form, updated January 2022)
- Possible professional medical verification (required for some applicants)
- Possible in-person functional assessment at LYNX (required for some applicants)
Where to apply
Apply online: official application
By phone: 407-423-8747
What to say when you call
"Hello, I'm calling to ask about ACCESS LYNX ADA Paratransit. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need completed ACCESS LYNX mail-in application (ADA + TD combined form, updated January 2022), possible professional medical verification (required for some applicants), possible in-person functional assessment at LYNX (required for some applicants) — is anything else required? What is the best next step?"
Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.
Renewals
periodic recertification (interval set by LYNX; confirm when applying)
Not sure if you qualify? Run a free check first.
Find my benefitsNot legal or financial advice. The agency makes the final eligibility decision.