Benefits · Utility Assistance

How to apply for Palm Beach EHEAP (Emergency Home Energy Assistance for Seniors)

Palm Beach County Division of Senior and Veteran Services (DSVS)

Who it's for

The Palm Beach Emergency Home Energy Assistance Program (EHEAP) is a senior-specific utility crisis benefit administered by the County Division of Senior and Veteran Services for households with at least one member age 60 or older. It is distinct from the general-purpose LIHEAP run by Palm Beach Community Action — EHEAP is sized smaller (up to $400 per season) but is delivered through the senior-service network so seniors are not competing with the broader low-income pool for funds. Households may receive one EHEAP benefit per heating or cooling season: up to $400 between April 1 and September 30 for summer cooling, and up to $400 between October 1 and March 31 for winter heating. The household must have been residing in the Palm Beach EHEAP service area at the time the energy bill was incurred and must present a final fuel bill showing an energy crisis (shut-off notice or similar). Households living in government-subsidized housing where utilities are included in rent are not eligible. Apply at the DSVS Administration office (810 Datura Street, West Palm Beach, 561-355-4746) or at one of three regional senior centers: Mid County Senior Center (Lake Worth, 561-357-7100), North County Senior Center (Palm Beach Gardens, 561-694-5435), or West County Senior Center (Belle Glade, 561-996-4808).

EHEAP is crisis-triggered — you qualify only when you have a final fuel bill or shut-off notice in hand AND at least one household member is 60+. Auto-qualification is granted if you already receive SNAP (Food Stamps), have applied for the Weatherization Assistance Program and been deemed eligible, or applied for Community Services Block Grant and been deemed eligible. The benefit is capped at $400 per season — total annual exposure is $800 if you draw both the cooling and heating benefits. Households in government-subsidized housing with utilities included in rent are NOT eligible. Apply in person at the DSVS Administration office on Datura Street or at one of three regional senior centers (Mid County, North County, West County).

What you'll need

Proof of age (at least one household member 60+) — driver's license, Florida ID, or birth certificate
Proof of Palm Beach County residency at the time the energy costs were incurred
Final fuel bill or shut-off notice showing the energy crisis
Documentation that the household does not live in government-subsidized housing where utilities are included in rent
Proof of household income (pay stubs, Social Security award letter, SSA-1099)
Photo identification
Social Security numbers for household members (if applying for the auto-qualification pathway via SNAP, WAP, or CSBG)

Where to apply

Apply online: official application

By phone: 561-355-4746

Renewals

one benefit per season; cooling season April 1–September 30, heating season October 1–March 31

Official source →Last verified · May 29, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.