Benefits · Healthcare

How to apply for HCA Florida Putnam Hospital Financial Assistance (Palatka)

HCA Florida Putnam Hospital — HCA Healthcare; 99-bed acute care; 611 Zeagler Drive, Palatka FL 32177; formerly Putnam Community Medical Center

Who it's for

HCA Florida Putnam Hospital (formerly Putnam Community Medical Center) is the principal hospital serving Putnam County, located at 611 Zeagler Drive in Palatka. As a 99-bed acute care facility within the HCA Florida Healthcare network, the hospital follows HCA's system-wide Financial Assistance Policy: patients with income between zero and 200 percent of the Federal Poverty Level may have a 100 percent charity discount processed if they provide sufficient supporting documentation. For patients with balances greater than $1,500 and income between 201 and 400 percent FPL, an expanded financial assistance policy provides sliding-scale relief. HCA also provides an Uninsured Discount for patients with no third-party payer coverage. As HCA Putnam is the sole acute-care hospital in Putnam County, it functions as the county's de facto safety-net facility — there is no public hospital district or county indigent care plan in Putnam, so HCA's §501(r)-equivalent policy is the principal hospital-side safety net. For specialty/tertiary care, Putnam residents typically travel to UF Health Shands in Gainesville (Alachua), UF Health Jacksonville (Duval), or Flagler Hospital in St. Augustine (St. Johns) — each operating under its own financial assistance policy. Call (386) 328-5711 to start.

HCA Florida's Financial Assistance Program at 200% FPL = 100% charity discount (the modeled $31,200 figure is 200% FPL for a single-person household 2026; scaled up by household size). Sliding-scale assistance at 201-400% FPL requires a balance over $1,500 to qualify — small bills do not get the extended relief. The Uninsured Discount is limited to patients with no third-party payer coverage. HCA Florida Putnam is the SOLE acute-care hospital in Putnam County; there is no county public hospital district or indigent care plan. For specialty care not available at the 99-bed Putnam facility, patients typically travel to Gainesville (UF Health Shands), Jacksonville (UF Health Jacksonville), or St. Augustine (Flagler Hospital) — each with its own financial assistance policy. The Ride Solution's Greyhound-partnered regional service connects Putnam to all three regional medical centers.

What you'll need

  • Completed HCA Florida Healthcare Financial Assistance Application
  • Proof of household income (pay stubs, Social Security award letter, tax return, SSA-1099)
  • Proof of family/household size
  • Photo identification
  • Documentation of insurance status (or proof of uninsured status for Uninsured Discount)
  • For sliding-scale relief 201-400% FPL: documented balance greater than $1,500

Where to apply

Apply online: official application

By phone: 386-328-5711

Renewals

per encounter; annual recertification for ongoing patients

Official source →Last verified · June 2, 2026

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