Benefits · Emergency Aid

How to apply for Northeast Florida Community Action Agency LIHEAP + WAP (Putnam County)

Northeast Florida Community Action Agency, Inc. (NFCAA) — designated Community Action Agency for the seven-county Northeast Florida region (Baker, Clay, Duval, Flagler, Nassau, Putnam, St. Johns); administers LIHEAP and Weatherization Assistance Program (WAP) funded by the U.S. Department of Health and Human Services / Florida Department of Commerce

Who it's for

Northeast Florida Community Action Agency (NFCAA) is the designated Community Action Agency serving Putnam County (along with Baker, Clay, Duval, Flagler, Nassau, and St. Johns counties). NFCAA administers the Low Income Home Energy Assistance Program (LIHEAP) which provides financial assistance for electric bills, deposits, and past-due utility bills to eligible Putnam County households. LIHEAP benefit amounts depend on total household income, household composition, and whether there are elderly residents, disabled individuals, or children under age 6 in the household — senior-headed households receive application priority. The Florida LIHEAP income gate is set at 60 percent of the State Median Income, which captures most retired seniors living on Social Security alone or modest pension+SS combinations. NFCAA also administers the federal Weatherization Assistance Program (WAP) in Baker, Duval, Flagler, Nassau, and Putnam counties — providing home weatherization improvements (insulation, sealing, HVAC repair) that reduce ongoing energy costs. LIHEAP funds are first-come-first-served and can exhaust before the program year ends; apply early in the cooling season (typically February-March) and heating season (typically November-December) for the strongest chance of award. Call 850-717-8450 to locate the NFCAA Putnam County intake site.

NFCAA administers Putnam County LIHEAP on a first-come-first-served basis — funds can exhaust mid-year. Apply early in the season for the strongest chance of award. Florida LIHEAP uses 60% of State Median Income as the income gate (the modeled $35,000 figure approximates 60% SMI for a single-person Florida household 2026; scaled up by household size). Senior-headed households are given application priority. The Weatherization Assistance Program (WAP) is a separate one-time-per-household benefit providing home weatherization improvements; WAP is available in Putnam County but has multi-year waitlists in most years. NFCAA's seven-county service area (Baker, Clay, Duval, Flagler, Nassau, Putnam, St. Johns) means application sites may not be physically located in every county — Putnam residents may need to travel to a regional intake site or apply via mail.

What you'll need

Proof of all household income (Social Security award letter, pension statement, pay stubs, SSI award letter)
Current energy bill (electric or gas) and any past-due notices
Photo identification
Proof of Putnam County residency (utility bill, lease, or government correspondence)
Documentation of household members and ages (especially seniors, disabled, children under 6 for priority)
For deposit assistance: lease showing required deposit; for past-due assistance: shutoff notice

Where to apply

Apply online: official application

By phone: 1-850-717-8450

Renewals

annual regular benefit + crisis benefits per program year; WAP weatherization is one-time per household

Official source →Last verified · June 2, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.