How to apply for The Ride Solution — Putnam County Public Transit + TD Paratransit + Regional Bus

Who it's for

The Ride Solution is the sole public transit operator in Putnam County, Florida. It is a private nonprofit (501(c)(3)) corporation contracted by the Florida Commission for the Transportation Disadvantaged (CTD) as Putnam County's Community Transportation Coordinator (CTC). The Ride Solution provides: (1) Palatka city bus routes serving the greater Palatka area; (2) express bus service throughout Putnam County; (3) paratransit door-to-door service for seniors, disabled, and low-income residents; (4) regional Greyhound-partnered service to Jacksonville (Duval), Gainesville (Alachua), and St. Augustine (St. Johns) — a notable cross-county pathway for medical, employment, and family travel; (5) vanpool commuter services; (6) non-emergency medical transportation including wheelchair and stretcher accommodations. Eligibility for the Transportation Disadvantaged (TD) program follows the Florida statewide framework: age 60+ OR documented disability OR no access to transportation due to income status. The Ride Solution's regional Greyhound partnership is structurally distinctive — Putnam County is geographically isolated between three larger urban centers (Jacksonville, Gainesville, St. Augustine), and the regional bus service genuinely connects rural Putnam to specialty healthcare and employment markets outside the county. Apply by calling 386-325-9999 or 1-800-571-RIDE (1-800-571-7433).

What you'll need

• Proof of age 60+ OR documented disability OR low-income TD eligibility (Medicare card, Florida ID, physician note, income documentation)
• Proof of Putnam County residency (utility bill, lease, or government correspondence)
• Completed Ride Solution TD eligibility application
• Advance reservation (phone 386-325-9999 or 1-800-571-RIDE)

Where to apply

Renewals

periodic re-registration; rides scheduled per trip with advance booking