Benefits · Healthcare

How to apply for Cleveland Clinic Florida Financial Assistance (Tradition Hospital)

Cleveland Clinic Florida — Tradition Hospital (Port St. Lucie) is the primary Cleveland Clinic Florida campus serving St. Lucie County; Cleveland Clinic Florida system policy applies across Broward, Indian River, Martin, and St. Lucie counties

Who it's for

Cleveland Clinic Florida operates Cleveland Clinic Tradition Hospital in Port St. Lucie and a network of regional facilities, providing the most generous nationally-affiliated hospital safety-net in the modeled FL cluster. Cleveland Clinic Florida's Financial Assistance Policy explicitly covers patients residing in Broward, Indian River, Martin, and St. Lucie counties — providing financial assistance for emergency and other medically necessary care to uninsured patients. Eligibility is generous: principal beneficiaries are uninsured patients whose annual family income does not exceed 100 percent of the Federal Poverty Income Guidelines (full charity), with sliding-scale assistance available up to 400 percent of FPG depending on the specific eligibility category. The Cleveland Clinic policy provides emergency care and medically necessary care on a non-profit basis 'without regard to race, creed, or ability to pay' — patients who lack the means to pay can request financial assistance at any point in the scheduling or billing process by completing an application and providing income information. Apply at any point by calling Customer Service at 866-621-6385 or by speaking with a Patient Financial Advocate at Tradition Hospital. St. Lucie also has HCA Florida Lawnwood Hospital (Fort Pierce) and HCA Florida Saint Lucie Hospital (Port St. Lucie) — HCA hospitals offer separate (typically less generous) financial assistance under HCA's system-wide policy.

Cleveland Clinic Florida's Financial Assistance Policy is one of the most generous in the catalog: full charity for uninsured patients at or below 100% of the Federal Poverty Guidelines (the income ceiling for the lowest tier) with sliding-scale assistance available up to 400% of FPG. The modeled $62,400 figure is approximately 400% FPG for a single-person household 2026 — the OUTER bound; full charity threshold is much lower (~$15,650 single 2026 at 100% FPG). The policy applies for both emergency and medically necessary care; you can apply at any point in the scheduling or billing process. Cleveland Clinic Florida's geographic service area is Broward, Indian River, Martin, and St. Lucie counties only — residents of other counties don't qualify for non-emergency assistance (though Southeast Florida Facilities cover emergency care services regardless). For HCA Florida Lawnwood or HCA Florida Saint Lucie encounters, contact HCA Healthcare directly for their (less generous) charity care policy.

What you'll need

  • Completed Cleveland Clinic Florida Financial Assistance Application
  • Proof of household/family income (pay stubs, Social Security award letter, tax return, SSA-1099)
  • Proof of family size
  • Photo identification
  • Proof of residency in Broward, Indian River, Martin, or St. Lucie counties (Cleveland Clinic Florida service area)
  • Documentation of insurance status (or proof of uninsured status)

Where to apply

Apply online: official application

By phone: 866-621-6385

Renewals

per encounter; annual recertification for ongoing patients

Official source →Last verified · May 30, 2026

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