Benefits · Healthcare
How to apply for Santa Rosa Medical Center Financial Assistance
Santa Rosa Medical Center (SRMC) — Community Health Systems (CHS) affiliate; 129-bed acute-care hospital at 6002 Berryhill Road, Milton FL 32570; the principal hospital safety net serving Santa Rosa County
Who it's for
Santa Rosa Medical Center (SRMC) is the principal acute-care hospital serving Santa Rosa County, located at 6002 Berryhill Road in Milton. The hospital is a Community Health Systems (CHS) affiliate and publishes its Payment, Billing & Financial Assistance Policies on its website (srmcfl.com/payment-billing-and-assistance-policies). As a Florida for-profit hospital, SRMC offers a financial assistance program covering uninsured patients receiving emergency or medically necessary care, with eligibility based on income relative to the Federal Poverty Guidelines. The modeled income gate uses the conservative 200% Federal Poverty Guideline standard typical of CHS hospitals in Florida — patients above this threshold may still qualify for partial discounts on a sliding-scale basis at the hospital's discretion. SRMC additionally provides uninsured-patient discount programs and refers patients to Medicaid screening. For tertiary or specialty care beyond SRMC's 129-bed scope, Santa Rosa patients are typically referred to Ascension Sacred Heart Pensacola (fl.escambia.ascension_sacred_heart_pensacola) or West Florida Hospital in Pensacola. Apply by visiting srmcfl.com/payment-billing-and-assistance-policies or calling the hospital business office at 850-626-7762.
Santa Rosa Medical Center is a 129-bed community hospital — for tertiary, specialty, complex cardiac, or trauma care, Santa Rosa County seniors are typically referred to Ascension Sacred Heart Pensacola (the regional tertiary center) or West Florida Hospital in Pensacola. When SRMC refers a patient to a Pensacola facility, the receiving hospital's FAP applies separately. The modeled $31,200 income gate uses the 200% FPL single-person 2026 threshold as a conservative CHS hospital standard; SRMC's specific published threshold may vary so individualized assessment is the practical determinant. Florida law's 240-day post-billing application window applies — seniors who receive a bill they can't pay should request a charity care application even if collections has engaged. For Pace, Navarre, and Gulf Breeze residents geographically closer to Pensacola, traveling to Ascension Sacred Heart Pensacola for non-emergency care may yield more generous FAP (200% FPL = 100% free care + sliding-scale to 400% FPL).
What you'll need
- Completed SRMC Financial Assistance Application (request from hospital business office or download from srmcfl.com)
- Proof of household income (recent pay stubs, Social Security award letter, tax return, SSA-1099)
- Proof of family/household size
- Photo identification
- Documentation of insurance status (insurance denial letter, Medicaid denial, or proof of uninsured status)
Where to apply
Apply online: official application
By phone: 850-626-7762
Renewals
per encounter; documentation refresh required for ongoing patients
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Find my benefitsNot legal or financial advice. The agency makes the final eligibility decision.