Benefits · Healthcare
How to apply for AdventHealth The Villages Financial Assistance Policy (Sumter County)
AdventHealth — Adventist Health System; AdventHealth The Villages network operates primary care, ER, and specialty services across Sumter, Marion, and Lake counties
Who it's for
AdventHealth maintains a network of services across Sumter, Marion, and Lake counties — including AdventHealth The Villages primary care providers, full-service emergency rooms, and specialty centers. As part of the larger AdventHealth Florida system, all AdventHealth The Villages campuses apply the same generous system-wide §501(r) Financial Assistance Policy as urban AdventHealth markets like Orlando, Altamonte Springs, and Tampa. Under the AdventHealth policy: patients with annual household income at or below 250 percent of the Federal Poverty Guideline receive a 100 percent reduction in financial responsibility for emergent or medically necessary care. Beyond charity care, AdventHealth provides Amounts Generally Billed (AGB) protection for uninsured patients — billing is automatically capped at insurance-equivalent rates regardless of charity-care application. AdventHealth's 250% FPL charity threshold is the most generous standard policy in the modeled FL cluster — slightly more generous than UF Health Spanish Plaines's typical ~200% FPL threshold. Sumter residents can choose between AdventHealth and UF Health based on insurance acceptance, provider relationships, and specific charity eligibility. AdventHealth Sumter network connects to AdventHealth Orlando for specialty/tertiary referrals under the same financial assistance policy. Call 800-462-0490 for financial assistance.
AdventHealth Financial Assistance is per-encounter and applies to emergent or medically necessary care only. Full 100% charity is available for patients at or below 250% of the Federal Poverty Guideline (the modeled $39,000 figure is 250% FPL for a single-person household 2026; scaled up by household size). Uninsured patients automatically receive Amounts Generally Billed (AGB) protection regardless of income. AdventHealth's 250% FPL threshold is more generous than UF Health Spanish Plaines's typical ~200% FPL — borderline-income patients may prefer AdventHealth. For specialty/tertiary care, Sumter AdventHealth patients are typically referred to AdventHealth Orlando under the same financial assistance policy. UF Health Spanish Plaines (also in The Villages) is the alternative nonprofit option — patients may choose between systems based on insurance, provider preferences, and charity eligibility specifics.
What you'll need
- Completed AdventHealth Financial Assistance Application
- Proof of household income (pay stubs, Social Security award letter, tax return, SSA-1099)
- Proof of family/household size
- Photo identification
- Documentation of insurance status (or proof of uninsured status for AGB protection)
- Mail to: AdventHealth, PO Box 935979, Atlanta, GA 31193-5979
Where to apply
Apply online: official application
By phone: 800-462-0490
Renewals
per encounter; annual recertification for ongoing patients
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Find my benefitsNot legal or financial advice. The agency makes the final eligibility decision.