How to apply for LIHEAP energy assistance (Operation Threshold) — Black Hawk in Iowa
Operation Threshold Community Action Agency
Who it's for
The Low-Income Home Energy Assistance Program (LIHEAP) helps low-income households pay part of their winter heating costs. In Black Hawk County, Operation Threshold takes applications. Households with an elderly or disabled member can apply starting October 1, 2026; all other households can apply starting November 1, 2026. Iowa accepts applications through April 30, and household income must be at or below 200% of the federal poverty guidelines. Get an application at an Operation Threshold office, such as the Black Hawk County office at 1535 Lafayette in Waterloo, or call 319-291-2065.
The community action agency decides eligibility and the benefit amount, and help depends on available federal funds. LIHEAP is meant to help with part of the heating bill, not all of it.
People who qualify for one senior program often qualify for others. See everything you may qualify for — free, no SSN, about five minutes.
Discover my benefitsWhat you'll need
- Call to ask what to bring
Where to apply
Apply online: official application
By phone: 1-319-291-2065
What to say when you call
"Hello, I'm calling to ask about LIHEAP energy assistance (Operation Threshold) — Black Hawk. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need call to ask what to bring — is anything else required? What is the best next step?"
Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.
Renewals
annual
Not sure if you qualify? Run a free check first.
Discover my benefitsNot legal or financial advice. The agency makes the final eligibility decision.