How to apply for Hospital financial assistance (Broadlawns Medical Center) — Polk in Iowa

Who it's for

Broadlawns Medical Center in Des Moines, Polk County's public hospital, has a Financial Counseling Department for people with limited income, limited health insurance or no insurance. Certified financial counselors help you apply for Medicaid, Medicare, the Iowa Health and Wellness Plan and other programs, or for the Broadlawns Community Care Program, which helps residents who meet income guidelines and other rules get treatment at Broadlawns. Meet with a counselor as soon as you can. Walk in or call 515-282-2246 for an appointment, Monday through Friday 7:30 a.m. to 4 p.m. (Building 2, first floor, 1801 Hickman Road).

What you'll need

• Valid Iowa driver's license or state-issued photo ID
• Birth certificate for all eligible persons
• Proof of income for the last three months
• Proof of residency, such as a utility statement
• Bank statements for the past three months for all accounts
• Medical insurance cards (Medicare, Medicaid, VA or other) for all household members

Where to apply

What to say when you call

"Hello, I'm calling to ask about Hospital financial assistance (Broadlawns Medical Center) — Polk. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need valid Iowa driver's license or state-issued photo ID, birth certificate for all eligible persons, proof of income for the last three months — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual (reapply per policy)