How to apply for Hospital financial assistance (Mary Greeley Medical Center) — Story in Iowa

Who it's for

Mary Greeley Medical Center in Ames offers financial assistance to people in its service area, regardless of ability to pay. Help is based on gross household income compared to the federal poverty guidelines, with full assistance or a sliding fee scale. Its Catastrophic Medical Assistance may reduce your bill if your medical bills in any three-month window are more than 20% of your gross household income. You must first apply for programs like Medicaid or VA that would pay first. Apply through MyChart, on a paper application, or in person; apply within 365 days of the date of service if you have no insurance, or within 240 days of an insurance payment. Call the Financial Counseling Office at 515-239-2111.

What you'll need

• Completed Mary Greeley financial assistance application
• Financial statements, tax returns and bank statements to verify income

Where to apply

What to say when you call

"Hello, I'm calling to ask about Hospital financial assistance (Mary Greeley Medical Center) — Story. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need completed Mary Greeley financial assistance application, financial statements, tax returns and bank statements to verify income — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual (reapply per policy)