How to apply for County veteran services and emergency assistance (Story County Veterans Affairs) — Story in Iowa

Story County Veterans Affairs

Who it's for

Story County Veterans Affairs, at 126 S. Kellogg Avenue, Suite 001 in Ames, helps Story County veterans and their dependents get the county, state and federal benefits they have earned. Its Veterans Emergency Assistance can help with rent, utilities, food, medical costs, transportation and funerals. To qualify, you must be a veteran with a discharge other than dishonorable, live in Story County, and have income at or below 100% of the poverty level. The office is open Monday to Friday 8 a.m. to 4:30 p.m. Call 515-956-2626.

Claims help is free. County emergency assistance has its own rules (discharge, residency, income) and depends on available county funds; the county Commission of Veteran Affairs decides. Federal VA benefits are decided by the U.S. Department of Veterans Affairs.

People who qualify for one senior program often qualify for others. See everything you may qualify for — free, no SSN, about five minutes.

Discover my benefits

What you'll need

  • DD214

Where to apply

Apply online: official application

By phone: 1-515-956-2626

What to say when you call

"Hello, I'm calling to ask about County veteran services and emergency assistance (Story County Veterans Affairs) — Story. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need dD214 — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

none

Official source →Last verified · October 21, 2026

Not sure if you qualify? Run a free check first.

Discover my benefits

Not legal or financial advice. The agency makes the final eligibility decision.