How to apply for Boone County LIHEAP — Energy Assistance (Boone County)

Who it's for

Illinois LIHEAP (Low Income Home Energy Assistance Program) for Boone County residents is administered by the City of Rockford Health & Human Services Department (which serves both Boone and Winnebago counties). LIHEAP provides a one-time heating/cooling benefit and reconnection help; the year-round PIPP (Percentage of Income Payment Plan) caps the energy bill at a percentage of income with monthly credits. Households at or below 200% of the Federal Poverty Level qualify; seniors 60+ and people with disabilities may apply starting October 1 (others November 1). Apply by calling 844-710-6919 or HelpIllinoisFamilies (877-411-9276).

What you'll need

• Proof of all household income (past 30 days)
• Recent heating/cooling bills
• Proof of Boone County residency
• Social Security numbers for all household members
• Photo identification

Where to apply

What to say when you call

“Hello, I'm calling to ask about Boone County LIHEAP — Energy Assistance (Boone County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of all household income (past 30 days), recent heating/cooling bills, proof of boone county residency — is anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual