How to apply for Boone County LIHEAP — Energy Assistance (Boone County) in Illinois
Illinois DCEO — LIHEAP delivered in Boone County by the City of Rockford Health & Human Services Department
Who it's for
Illinois LIHEAP (Low Income Home Energy Assistance Program) for Boone County residents is administered by the City of Rockford Health & Human Services Department (which serves both Boone and Winnebago counties). LIHEAP provides a one-time heating/cooling benefit and reconnection help; the year-round PIPP (Percentage of Income Payment Plan) caps the energy bill at a percentage of income with monthly credits. Households at or below 200% of the Federal Poverty Level qualify; seniors 60+ and people with disabilities may apply starting October 1 (others November 1). Apply by calling 844-710-6919 or HelpIllinoisFamilies (877-411-9276).
Boone: LIHEAP via City of Rockford Health & Human Services (+PIPP). ≤60% State Median Income; seniors 60+/disabled apply Oct 1. For Program Year 2027, households that are customers of Ameren Illinois, ComEd, Nicor Gas, North Shore Gas or Peoples Gas qualify with income at or below 300% of the federal poverty guidelines ($47,880 a year for one person); other households must be at or below 60% of the state median income ($41,290 for one person).
People who qualify for one senior program often qualify for others. See everything you may qualify for — free, no SSN, about five minutes.
Discover my benefitsWhat you'll need
- Proof of all household income (past 30 days)
- Recent heating/cooling bills
- Proof of Boone County residency
- Social Security numbers for all household members
- Photo identification
Where to apply
Apply online: official application
By phone: 844-710-6919
What to say when you call
"Hello, I'm calling to ask about Boone County LIHEAP — Energy Assistance (Boone County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of all household income (past 30 days), recent heating/cooling bills, proof of Boone County residency — is anything else required? What is the best next step?"
Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.
Renewals
annual
Not sure if you qualify? Run a free check first.
Discover my benefitsNot legal or financial advice. The agency makes the final eligibility decision.