Benefits · Transportation

How to apply for DeWitt County Senior Transportation + Benefit Access (DeWitt County)

Piatt County Public Transportation (Piattran)

Who it's for

DeWitt County public transportation is provided by Piattran (Piatt County Public Transportation), which took over from SHOW BUS on July 1, 2025. Piattran runs door-to-door, demand-response rides for medical appointments, work, shopping, and errands across DeWitt County (Clinton, Farmer City, Wapella), plus scheduled out-of-county service to Champaign, Bloomington, and Decatur. Vehicles are wheelchair-accessible and Medicaid is accepted for eligible trips. Call 217-762-7821 to book, at least 24 hours ahead. The Illinois Benefit Access Program (Illinois Department on Aging) provides free fixed-route transit rides for income-eligible riders 65+.

DeWitt: Piattran door-to-door demand-response service (successor to SHOW BUS since July 1, 2025) + Illinois Benefit Access free/reduced fare for riders 65+. Book at least 24 hours ahead; out-of-county trips run on set days.

What you'll need

  • Proof of age 60+ (or a Medicare card)
  • Proof of DeWitt County / Illinois residency
  • Photo identification

Where to apply

Apply online: official application

By phone: 217-762-7821

What to say when you call

"Hello, I'm calling to ask about DeWitt County Senior Transportation + Benefit Access (DeWitt County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of age 60+ (or a Medicare card), proof of DeWitt County / Illinois residency, photo identification — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

as-needed / pass multi-year

Official source →Last verified · September 13, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.