Benefits · Healthcare

How to apply for Douglas County Hospital Reach (Sarah Bush Mattoon + Carle Champaign) — Financial Assistance (Douglas County)

Illinois hospital financial assistance

Who it's for

Douglas County hospital safety net: Tuscola and Arcola have no in-county acute hospital; residents are served by Sarah Bush Lincoln Health Center (Mattoon) to the south and Carle Foundation Hospital (Urbana) to the north. Sarah Bush provides free care to households at or below 204% of the Federal Poverty Level. DISTINCTIVE to Illinois: state law (the Hospital Uninsured Patient Discount Act + Fair Patient Billing Act) REQUIRES hospitals to provide financial assistance — uninsured patients at or below 200% (rural/critical-access) or 300% (urban) of the Federal Poverty Level generally receive free care, with capped discounts above that. Most Illinois hospitals have a robust charity-care policy as a result. Apply at the hospital financial counseling office or at https://www.sarahbush.org/billinginformation/. Phone: 217-258-2525.

Douglas: Douglas = no in-county hospital; Sarah Bush (Mattoon) + Carle (Champaign) reach. Illinois LAW mandates hospital financial assistance (free care to ~200-300% FPL).

What you'll need

  • Proof of household income
  • Proof of Douglas County / Illinois residency
  • Photo identification
  • Proof of uninsured status or insurance gap
  • Hospital bill or pre-treatment estimate

Where to apply

Apply online: official application

By phone: 217-258-2525

Renewals

per-encounter or annual

Official source →Last verified · June 14, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.