Benefits · Emergency Aid
How to apply for Franklin County LIHEAP — Energy Assistance (Franklin County)
Illinois DCEO — LIHEAP delivered in Franklin County by Crosswalk Community Action Agency
Who it's for
Illinois LIHEAP (Low Income Home Energy Assistance Program) for Franklin County residents is administered by Crosswalk Community Action Agency (West Frankfort), the Community Action Agency serving Williamson, Franklin, and Jefferson counties. LIHEAP provides a one-time heating/cooling benefit, energy-crisis help, and reconnection assistance; the year-round PIPP (Percentage of Income Payment Plan) caps the energy bill at a percentage of income with monthly credits; the agency also runs Weatherization. Households at or below 200% of the Federal Poverty Level qualify; seniors 60+ get priority windows. Apply at 618-937-3581 or HelpIllinoisFamilies (877-411-9276).
Franklin: LIHEAP via Crosswalk Community Action Agency (West Frankfort; serves Williamson/Franklin/Jefferson; +PIPP, Weatherization). ≤200% FPL; seniors 60+ priority.
What you'll need
- Proof of all household income (past 30 days)
- Recent heating/cooling bills
- Proof of Franklin County residency
- Social Security numbers for all household members
- Photo identification
Where to apply
Apply online: official application
By phone: 618-937-3581
Renewals
annual
Not sure if you qualify? Run a free check first.
Find my benefitsNot legal or financial advice. The agency makes the final eligibility decision.