Benefits · Healthcare

How to apply for Franklin Hospital (Benton) + SIH Primary Care — Financial Assistance (Franklin County)

Franklin Hospital District — Illinois hospital financial assistance

Who it's for

Franklin County's hospital is Franklin Hospital in Benton (Franklin Hospital District) — a community hospital with emergency, inpatient, and outpatient services; Southern Illinois Healthcare (SIH) also operates SIH Primary Care clinics in Benton and West Frankfort, and the SIH hospitals in Herrin and Carbondale are a short drive south. Franklin Hospital offers a Charity Care / financial-assistance program with discounts on a sliding scale for income-eligible patients. DISTINCTIVE to Illinois: state law (the Hospital Uninsured Patient Discount Act + Fair Patient Billing Act) REQUIRES hospitals to provide financial assistance — uninsured patients at or below 200% (rural/critical-access) or 300% (urban) of the Federal Poverty Level generally receive free care, with capped discounts above that. Most Illinois hospitals have a robust charity-care policy as a result. Apply through Franklin Hospital Patient Financial Services (618-439-3161) or at https://www.franklinhospital.net/.

Franklin = Franklin Hospital (Benton, Franklin Hospital District) Charity Care + SIH Primary Care (Benton/West Frankfort); SIH Herrin/Carbondale reach. Illinois LAW mandates financial assistance (free care to ~200-300% FPL).

What you'll need

  • Proof of household income
  • Proof of Franklin County / Illinois residency
  • Photo identification
  • Proof of uninsured status or insurance gap
  • Hospital bill or pre-treatment estimate

Where to apply

Apply online: official application

By phone: 618-439-3161

Renewals

per-encounter or annual

Official source →Last verified · June 14, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.