How to apply for Gallatin County Senior Transportation (RIDES Mass Transit) + Benefit Access (Gallatin County)

Who it's for

Gallatin County public transportation is RIDES Mass Transit District, the rural transit provider for southeastern Illinois (Gallatin is in its 17-county service area), with curb-to-curb demand-response and intercity service and offering rides for medical appointments, senior centers, and essential errands across Gallatin County (Shawneetown, Ridgway, Equality, Junction, Omaha, New Haven). Seniors and people with disabilities ride at reduced fares; the Illinois Benefit Access Program (Illinois Department on Aging) provides additional free/reduced fares for income-eligible riders 65+. Schedule demand-response rides in advance.

What you'll need

• Proof of age 60+ (or a Medicare card)
• Proof of Gallatin County / Illinois residency
• Photo identification

Where to apply

What to say when you call

“Hello, I'm calling to ask about Gallatin County Senior Transportation (RIDES Mass Transit) + Benefit Access (Gallatin County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of age 60+ (or a medicare card), proof of gallatin county / illinois residency, photo identification — is anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

as-needed / pass multi-year