Benefits · Emergency Aid

How to apply for Hancock County LIHEAP — Energy Assistance (Hancock County)

Illinois DCEO — LIHEAP delivered in Hancock County by the Western Illinois Regional Council (WIRC) Community Action Agency

Who it's for

Illinois LIHEAP (Low Income Home Energy Assistance Program) for Hancock County residents is administered by the Western Illinois Regional Council (WIRC) Community Action Agency, which serves Hancock, Henderson, Knox, McDonough, and Warren counties. LIHEAP provides a one-time heating/cooling benefit, energy-crisis help, and reconnection assistance; the year-round PIPP (Percentage of Income Payment Plan) caps the energy bill at a percentage of income with monthly credits; the agency also runs Weatherization. Households at or below 200% of the Federal Poverty Level qualify; seniors 60+ get priority windows. Apply at 309-837-2997 or HelpIllinoisFamilies (877-411-9276).

Hancock: LIHEAP via Western Illinois Regional Council (WIRC) CAA (Hancock/Henderson/Knox/McDonough/Warren). ≤60% State Median Income; seniors 60+ priority.

What you'll need

  • Proof of all household income (past 30 days)
  • Recent heating/cooling bills
  • Proof of Hancock County residency
  • Social Security numbers for all household members
  • Photo identification

Where to apply

Apply online: official application

By phone: 309-837-2997

What to say when you call

“Hello, I'm calling to ask about Hancock County LIHEAP — Energy Assistance (Hancock County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of all household income (past 30 days), recent heating/cooling bills, proof of hancock county residencyis anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual

Official source →Last verified · July 27, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.