How to apply for Jackson County Mass Transit + Saluki Express + Benefit Access (Jackson County)

Who it's for

Jackson County public transportation is the Jackson County Mass Transit District, with curb-to-curb demand-response service across the county (Carbondale, Murphysboro, De Soto, Elkville, Ava, Grand Tower) plus the Saluki Express fixed routes around Southern Illinois University Carbondale (now operated by RIDES Mass Transit District). Seniors and people with disabilities ride at reduced fares; the Illinois Benefit Access Program (Illinois Department on Aging) provides additional free/reduced fares for income-eligible riders 65+. Schedule demand-response rides in advance.

What you'll need

• Proof of age 60+ (or a Medicare card)
• Proof of Jackson County / Illinois residency
• Photo identification

Where to apply

What to say when you call

“Hello, I'm calling to ask about Jackson County Mass Transit + Saluki Express + Benefit Access (Jackson County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of age 60+ (or a medicare card), proof of jackson county / illinois residency, photo identification — is anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

as-needed / pass multi-year