Benefits · Healthcare

How to apply for SIH (Memorial Hospital of Carbondale + St. Joseph Memorial Murphysboro) — Financial Assistance (Jackson County)

Southern Illinois Healthcare (SIH) — Illinois hospital financial assistance

Who it's for

Jackson County hospital safety net: Southern Illinois Healthcare (SIH) is the dominant anchor for the region — Memorial Hospital of Carbondale (the SIH flagship and regional referral center) and SIH St. Joseph Memorial Hospital (Murphysboro), with SIU Medicine also based in Carbondale. SIH's Healthcare Assistance Program (HAP) provides discounts on a sliding scale up to 100% of hospital charges for income-eligible patients. DISTINCTIVE to Illinois: state law (the Hospital Uninsured Patient Discount Act + Fair Patient Billing Act) REQUIRES hospitals to provide financial assistance — uninsured patients at or below 200% (rural/critical-access) or 300% (urban) of the Federal Poverty Level generally receive free care, with capped discounts above that. Most Illinois hospitals have a robust charity-care policy as a result. Apply through SIH Patient Financial Services (1-800-457-1393) or at https://www.sih.net/patients-and-visitors/financial-resources/healthcare-assistance-program.

Jackson = SIH (Memorial Hospital of Carbondale flagship + St. Joseph Memorial Murphysboro) + SIU Medicine. HAP sliding scale to 100%. Illinois LAW mandates financial assistance (free care to ~200-300% FPL).

What you'll need

  • Proof of household income
  • Proof of Jackson County / Illinois residency
  • Photo identification
  • Proof of uninsured status or insurance gap
  • Hospital bill or pre-treatment estimate

Where to apply

Apply online: official application

By phone: 800-457-1393

Renewals

per-encounter or annual

Official source →Last verified · June 14, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.