Benefits · Healthcare

How to apply for Midwest Medical Center (Galena) — Financial Assistance (Jo Daviess County)

Jo Daviess County hospital safety net: Midwest Medical Center (Galena) — a critical-access hospital, the county's anchor in the historic Galena / Driftless region; residents near the river also use Dubuque, Iowa hospitals (MercyOne Dubuque / UnityPoint Finley) just across the Mississippi. (Illinois hospital financial assistance)

Who it's for

Jo Daviess County hospital safety net: Jo Daviess = Midwest Medical Center (Galena, critical access) + Dubuque, Iowa hospitals across the river. DISTINCTIVE to Illinois: state law (the Hospital Uninsured Patient Discount Act + Fair Patient Billing Act) REQUIRES hospitals to provide financial assistance — uninsured patients at or below 200% (rural/critical-access) or 300% (urban) of the Federal Poverty Level generally receive free care, with capped discounts above that. Most Illinois hospitals have a robust charity-care policy as a result. Apply at the hospital financial counseling office or at https://www.midwestmedicalcenter.org/patients-visitors/insurance-payment. Phone: 815-777-1340.

Jo Daviess: Jo Daviess = Midwest Medical Center (Galena, critical access) + Dubuque, Iowa hospitals across the river. Illinois LAW mandates hospital financial assistance (free care to ~200-300% FPL).

What you'll need

  • Proof of household income
  • Proof of Jo Daviess County / Illinois residency
  • Photo identification
  • Proof of uninsured status or insurance gap
  • Hospital bill or pre-treatment estimate

Where to apply

Apply online: official application

By phone: 815-777-1340

What to say when you call

"Hello, I'm calling to ask about Midwest Medical Center (Galena) — Financial Assistance (Jo Daviess County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of household income, proof of Jo Daviess County / Illinois residency, photo identification — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

per-encounter or annual

Official source →Last verified · August 30, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.