Benefits · Emergency Aid

How to apply for Massac County LIHEAP — Energy Assistance (Massac County)

Illinois DCEO — LIHEAP delivered in Massac County by Shawnee Development Council

Who it's for

Illinois LIHEAP (Low Income Home Energy Assistance Program) for Massac County residents is administered by Shawnee Development Council, the Community Action Agency serving the seven far-southern counties (Alexander, Hardin, Johnson, Massac, Pope, Pulaski, and Union). LIHEAP provides a one-time heating/cooling benefit, energy-crisis help, and reconnection assistance; the year-round PIPP (Percentage of Income Payment Plan) caps the energy bill at a percentage of income with monthly credits; Shawnee also runs Weatherization and summer cooling. Households at or below 200% of the Federal Poverty Level qualify; seniors 60+ get priority windows. Apply at 618-634-2201 or HelpIllinoisFamilies (877-411-9276).

Massac: LIHEAP via Shawnee Development Council (the CAA for 7 far-south counties; +PIPP, Weatherization, summer cooling). ≤60% State Median Income; seniors 60+ priority.

What you'll need

  • Proof of all household income (past 30 days)
  • Recent heating/cooling bills
  • Proof of Massac County residency
  • Social Security numbers for all household members
  • Photo identification

Where to apply

Apply online: official application

By phone: 618-634-2201

What to say when you call

“Hello, I'm calling to ask about Massac County LIHEAP — Energy Assistance (Massac County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of all household income (past 30 days), recent heating/cooling bills, proof of massac county residencyis anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual

Official source →Last verified · July 27, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.