How to apply for Western Illinois Area Agency on Aging (WIAAA) — Options Counseling + Community Care Program + Meals (Mercer County)

Who it's for

Mercer County's Area Agency on Aging is the Western Illinois Area Agency on Aging (WIAAA, an Aging & Disability Resource Center). Services: information and assistance; intake/referral for the Illinois Community Care Program (CCP) in-home services via a local Care Coordination Unit; home-delivered and congregate meals; family caregiver support (NFCSP); long-term care ombudsman; benefits counseling (SNAP / Medicare Part D / SHIP / Benefit Access); and adult protective services. WIAAA is one of Illinois's 13 Area Agencies on Aging. Call 309-793-6800 or 1-800-322-1051.

What you'll need

• Proof of age 60+
• Proof of Mercer County residency
• For Home-Delivered Meals: documentation of homebound status
• For CCP: Care Coordination Unit assessment
• Medicare card if enrolled

Where to apply

What to say when you call

“Hello, I'm calling to ask about Western Illinois Area Agency on Aging (WIAAA) — Options Counseling + Community Care Program + Meals (Mercer County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of age 60+, proof of mercer county residency, for home-delivered meals: documentation of homebound status — is anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual reassessment