How to apply for Richland County Senior Transportation (RIDES Mass Transit) + Benefit Access (Richland County)

Who it's for

Richland County public transportation is RIDES Mass Transit District, the rural transit provider for southeastern Illinois, offering curb-to-curb demand-response and intercity service for medical appointments, senior centers, and essential errands across Richland County (Olney, Noble, Claremont, Calhoun, Dundas). Seniors and people with disabilities ride at reduced fares; the Illinois Benefit Access Program (Illinois Department on Aging) provides additional free/reduced fares for income-eligible riders 65+. Schedule rides in advance.

What you'll need

• Proof of age 60+ (or a Medicare card)
• Proof of Richland County / Illinois residency
• Photo identification

Where to apply

What to say when you call

“Hello, I'm calling to ask about Richland County Senior Transportation (RIDES Mass Transit) + Benefit Access (Richland County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of age 60+ (or a medicare card), proof of richland county / illinois residency, photo identification — is anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

as-needed / pass multi-year