Benefits · Healthcare

How to apply for Memorial Health (Springfield Memorial Hospital) + HSHS St. John's — Financial Assistance (Sangamon County)

Memorial Health / HSHS (Illinois hospital financial assistance)

Who it's for

Sangamon County hospital safety net: Springfield is a major downstate medical hub anchored by two nonprofit systems — Memorial Health (Springfield Memorial Hospital, a Level 1 trauma center) and HSHS St. John's Hospital — plus SIU Medicine. Both Memorial Health and HSHS offer Patient Financial Assistance / Community Care programs with free or discounted care for low-income and uninsured patients. DISTINCTIVE to Illinois: state law (the Hospital Uninsured Patient Discount Act + Fair Patient Billing Act) REQUIRES hospitals to provide financial assistance — uninsured patients at or below 200% (rural/critical-access) or 300% (urban) of the Federal Poverty Level generally receive free care, with capped discounts above that. Most Illinois hospitals have a robust charity-care policy as a result. Apply at either hospital's financial counseling office: Memorial Health at https://www.memorial.health/patients-and-visitors/billing-and-insurance/financial-assistance, or HSHS St. John's (https://www.hshs.org/about-us/patient-financial-services/illinois-financial-assistance, 833-464-1778).

Sangamon = Memorial Health (Springfield Memorial, Level 1 trauma) + HSHS St. John's + SIU Medicine. Illinois LAW mandates financial assistance (free care to ~200-300% FPL).

What you'll need

  • Proof of household income
  • Proof of Sangamon County / Illinois residency
  • Photo identification
  • Proof of uninsured status or insurance gap
  • Hospital bill or pre-treatment estimate

Where to apply

Apply online: official application

By phone: 217-588-5500

Renewals

per-encounter or annual

Official source →Last verified · June 14, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.