Benefits · Transportation

How to apply for Shelby County Senior Transportation + Benefit Access (Shelby County)

Shelby County public transportation (county dial-a-ride)

Who it's for

Shelby County public transportation is provided through Shelby County public transportation (county dial-a-ride), offering deviated-fixed-route and demand-response curb-to-curb rides for medical appointments, senior centers, and essential errands across Shelby County (Shelbyville, Windsor, Stewardson, Cowden). Seniors and people with disabilities ride at reduced fares; the Illinois Benefit Access Program (Illinois Department on Aging) provides additional free/reduced fares for income-eligible riders 65+. Schedule rides in advance.

Shelby: Shelby County public transportation (county dial-a-ride) demand-response + Illinois Benefit Access free/reduced fare for 65+.

What you'll need

Proof of age 60+ (or a Medicare card)
Proof of Shelby County / Illinois residency
Photo identification

Where to apply

Apply online: official application

By phone: 1-800-252-8966

Renewals

as-needed / pass multi-year

Official source →Last verified · June 14, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.