How to apply for Illinois Family Caregiver Support Program (NFCSP)

Who it's for

The Illinois Family Caregiver Support Program (the state's National Family Caregiver Support Program) helps unpaid family caregivers of adults 60+ (and older caregivers raising grandchildren) with information and assistance, caregiver counseling and training, support groups, respite care, and limited supplemental services. No strict income limit (services may be prioritized by need). Delivered through the 13 Area Agencies on Aging and their providers. Call the Senior HelpLine (1-800-252-8966).

What you'll need

• Proof the care recipient is age 60+ (or caregiver 55+ raising a child)
• Proof of Illinois residency

Where to apply

What to say when you call

"Hello, I'm calling to ask about Illinois Family Caregiver Support Program (NFCSP). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof the care recipient is age 60+ (or caregiver 55+ raising a child), proof of Illinois residency — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Step by step

1. Confirm eligibility: you must be an unpaid family caregiver of an adult age 60 or older — or a caregiver age 55 or older who is raising a grandchild or other relative child.
2. Gather your required documents: proof that the care recipient is age 60 or older (or that you are age 55 or older and raising a child), and proof of Illinois residency for your household.
3. Apply online through the official program application portal, or call the Senior HelpLine at 1-800-252-8966 to apply by phone or to find your local Area Agency on Aging.
4. Speak with a program representative about your caregiving situation and the types of support you need — such as respite care, counseling, training, or support groups.
5. Submit any requested documents to your local Area Agency on Aging or their designated provider to complete your application.
6. Ask the representative for an estimate of processing time, as timelines can vary by location and current demand.

What to expect: After submitting your application, your local Area Agency on Aging will review your information and connect you with available services, which may include respite care, caregiver counseling, training, support groups, and limited supplemental services. Keep in mind that there is no strict income limit, but respite care dollars are limited and prioritized based on need, so not all services may be available immediately. Processing times vary, so ask your representative for a local estimate. This program renews annually, so plan to confirm your continued eligibility each year to avoid any gap in services.

Renewals

annual