How to apply for Stephenson County LIHEAP — Energy Assistance (Stephenson County)

Who it's for

Illinois LIHEAP (Low Income Home Energy Assistance Program) for Stephenson County residents is administered by Northwestern Illinois Community Action Agency (NICAA). LIHEAP provides a one-time heating/cooling benefit and reconnection help; the year-round PIPP (Percentage of Income Payment Plan) caps the energy bill at a percentage of income with monthly credits. Households at or below 200% of the Federal Poverty Level qualify (some LIHEAP benefits to 300%); seniors 60+ get priority application windows. Apply through Northwestern Illinois Community Action Agency (NICAA) (815-232-3141) or HelpIllinoisFamilies (877-411-9276).

What you'll need

• Proof of all household income (past 30 days)
• Recent heating/cooling bills
• Proof of Stephenson County residency
• Social Security numbers for all household members
• Photo identification

Where to apply

What to say when you call

“Hello, I'm calling to ask about Stephenson County LIHEAP — Energy Assistance (Stephenson County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of all household income (past 30 days), recent heating/cooling bills, proof of stephenson county residency — is anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual