Benefits · Transportation

How to apply for ColumBUS Transit — Fare-Free Fixed Route + ADA Paratransit (Bartholomew County)

City of Columbus — ColumBUS Transit.

Who it's for

ColumBUS Transit runs Columbus's fixed-route buses and Call-a-Bus ADA paratransit — and every ride is free, for every rider, at every age. Fares have been suspended since early 2020 with no plans to bring them back. No ID, application, or senior card is needed to board. The Transit Depot is at 850 Lindsey Street; call (812) 376-2506 (TDD 711) with questions. Riders needing door-to-door service can apply for Call-a-Bus ADA paratransit.

Bartholomew: every ride is free for everyone — just board. ADA paratransit (Call-a-Bus) has its own application for riders who need it.

Where to apply

Apply online: official application

By phone: 812-376-2506

What to say when you call

"Hello, I'm calling to ask about ColumBUS Transit — Fare-Free Fixed Route + ADA Paratransit (Bartholomew County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

none — fare-free service

Official source →Last verified · September 6, 2026

Not sure if you qualify? Run a free check first.

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Not legal or financial advice. The agency makes the final eligibility decision.