How to apply for CICOA My Freedom Transportation (Madison County) in Indiana

Who it's for

CICOA's My Freedom program gives adults age 60 and older, and people of any age with a disability, discounted rides around central Indiana, including Madison County. Riders pay 25% of the trip cost. Rides can be for any purpose — work, medical visits, church, groceries, the pharmacy or seeing friends — and run 24 hours a day, every day, through zTrip, with wheelchair-accessible minivans (book those 48 hours ahead). An escort or personal care assistant rides at no extra cost. In Madison County, trips that start and end in Anderson are not covered. Apply online or call CICOA's Way2Go line at 317-803-6153 (option 4).

What you'll need

• My Freedom application (online or PDF)
• Riders under 60: a Medical Verification Form signed by a physician, or an active IndyGo Access Card

Where to apply

What to say when you call

"Hello, I'm calling to ask about CICOA My Freedom Transportation (Madison County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need my Freedom application (online or PDF), riders under 60: a Medical Verification Form signed by a physician, or an active IndyGo Access Card — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

none — enrolled riders pay 25% of each trip