Benefits · Transportation

How to apply for ShelbyGo (Shelby County)

Shelby County Senior Services, Inc. — operator of ShelbyGo (CIRTA County Connect).

Who it's for

ShelbyGo, coordinated by Shelby County Senior Services, provides demand-response rides in Shelby County. Anyone can ride: passengers under 60 pay $4.00 per boarding within Shelbyville and $7.00 per boarding outside a 4-mile radius of downtown, while passengers 60 and older ride on a donation basis. Call 317-398-6414 to schedule.

Shelby: open to everyone; riders 60+ pay a donation instead of the set fare. Call 317-398-6414 to schedule.

Where to apply

Apply online: official application

By phone: 317-398-6414

What to say when you call

"Hello, I'm calling to ask about ShelbyGo (Shelby County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

none — donation or pay per ride

Official source →Last verified · September 8, 2026

Not sure if you qualify? Run a free check first.

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Not legal or financial advice. The agency makes the final eligibility decision.