How to apply for ShelbyGo (Shelby Senior Services) (Shelby County)

Who it's for

ShelbyGo is a community-wide public, non-emergency transportation service for all Shelby County residents, coordinated by Shelby Senior Services and CIRTA County Connect (Shelbyville). Riders 60+ are encouraged to ride on a donation basis; younger riders pay $4 within Shelbyville / $7 beyond a 4-mile radius. Indiana counties operate independent transit systems — fares vary. Call ShelbyGo / Shelby Senior Services at 317-398-0127 to reserve a ride; riders 60+ ride on a donation basis.

What you'll need

• Proof of Shelby County / Indiana residency
• Proof of age 65+ (or a Medicare card)
• Photo identification

Where to apply

What to say when you call

“Hello, I'm calling to ask about ShelbyGo (Shelby Senior Services) (Shelby County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of shelby county / indiana residency, proof of age 65+ (or a medicare card), photo identification — is anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

Senior ID typically multi-year