How to apply for Senior & Disabled Transit (Pioneer Valley Transit Authority (PVTA)) — Hampden

Who it's for

Pioneer Valley Transit Authority (PVTA) serves Hampden County with PVTA fixed-route buses are fare-free for FY27 (the fare-free program does not include the premium B79 service). The published fare schedule, when fares are collected, gives the senior rate with valid PVTA Photo ID or Statewide Transportation Access pass; PVTA also runs Senior Dial-A-Ride van service and ADA paratransit.. Older adults and people with disabilities can use reduced fares or demand-response rides for medical appointments, shopping, and other essential trips. Rides are free or low-cost depending on the service. Call 1-413-781-7882 for schedules, eligibility, or to book a ride.

What you'll need

• Proof of Hampden County residency
• Proof of age 60+ or disability for reduced fare

Where to apply

What to say when you call

“Hello, I'm calling to ask about Senior & Disabled Transit (Pioneer Valley Transit Authority (PVTA)) — Hampden. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of hampden county residency, proof of age 60+ or disability for reduced fare — is anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

per trip / fare card renewal