How to apply for The Rapid — Reduced Fare & GO!Bus Paratransit (Kent County)

Who it's for

The Rapid runs fixed-route buses across Grand Rapids and nearby Kent County cities, plus GO!Bus curb-to-curb paratransit for riders who cannot use the regular bus. Riders age 65 and over, people with disabilities, and Medicare card holders qualify for reduced fares with a Rapid reduced-fare ID. Call 616-456-6141 to apply or to set up GO!Bus rides.

What you'll need

• Reduced-fare ID application
• Proof of age (65+), disability, or Medicare card
• Photo identification

Where to apply

What to say when you call

"Hello, I'm calling to ask about The Rapid — Reduced Fare & GO!Bus Paratransit (Kent County). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need reduced-fare ID application, proof of age (65+), disability, or Medicare card, photo identification — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual