How to apply for Senior & Disabled Transit (OATS Transit (Southwest Region, Springfield)) — Douglas

Who it's for

OATS Transit (Southwest Region, Springfield) serves Douglas County with Rural demand-response: Springfield (1st Monday monthly), Ozark (3rd Tuesday monthly) and Ava on varying schedules depending on where in the county the rider lives. Fares $2.00-$6.00 deducted from a prepaid account.. Older adults and people with disabilities can use these services for medical appointments, shopping, and other essential trips. Rides are free or low-cost depending on the service. Call 1-417-887-9272 for schedules, eligibility, or to book a ride.

What you'll need

• Proof of Douglas County residency
• Proof of age 65+ or disability for reduced fare

Where to apply

What to say when you call

“Hello, I'm calling to ask about Senior & Disabled Transit (OATS Transit (Southwest Region, Springfield)) — Douglas. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of douglas county residency, proof of age 65+ or disability for reduced fare — is anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

per trip / fare card renewal