How to apply for Senior & Disabled Transit (Southeast Missouri Transportation Service, Inc. (SMTS)) — Shannon

Who it's for

Southeast Missouri Transportation Service, Inc. (SMTS) serves Shannon County with OATS Transit has no Shannon County page; SMTS is the rural provider. Door-to-door local and long-distance routes, e.g. 4th Monday service to the Winona Food Bank. Local-service appointments must fall between 10 am and 2 pm and be reserved by noon the business day before. Schedule at 833-838-6786 or 417-778-7240, Monday-Friday 8 am to 4 pm. Medicaid riders may get free non-emergency medical transportation through MTM at 1-866-269-5927.. Older adults and people with disabilities can use these services for medical appointments, shopping, and other essential trips. Rides are free or low-cost depending on the service. Call 1-833-838-6786 for schedules, eligibility, or to book a ride.

What you'll need

• Proof of Shannon County residency
• Proof of age 65+ or disability for reduced fare

Where to apply

What to say when you call

“Hello, I'm calling to ask about Senior & Disabled Transit (Southeast Missouri Transportation Service, Inc. (SMTS)) — Shannon. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of shannon county residency, proof of age 65+ or disability for reduced fare — is anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

per trip / fare card renewal