How to apply for Home energy bill help (LIHEAP) through Hinds County Human Resource Agency (HCHRA) — Hinds in Mississippi

Hinds County Human Resource Agency (HCHRA)

Who it's for

Hinds County Human Resource Agency (HCHRA) takes LIHEAP applications for Hinds County. After the online pre-application, HCHRA holds a LIHEAP orientation every Saturday (except holidays) at 8:45 a.m. at 258 Maddox Rd., Jackson. Call (601) 923-3950 for appointments. HCHRA makes special provisions for homebound, elderly and disabled people. LIHEAP (Low-Income Home Energy Assistance Program) helps pay home energy bills, and the Energy Crisis Intervention Program (ECIP) helps in an energy emergency. A household typically qualifies with income at or below 60% of the state median income for its size and an energy bill due. Households with elderly or disabled members get priority. To apply, submit a pre-application online through the Common Web Portal on Access MS and mark "Community Services". The agency will then send you an appointment to finish the application in person; if you are elderly or disabled, expect the appointment within 30 business days. The yearly benefit can be up to $1,500.

Funding is limited and first-come, first-served. The Community Action Agency decides eligibility and the benefit amount.

People who qualify for one senior program often qualify for others. See everything you may qualify for — free, no SSN, about five minutes.

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What you'll need

  • Photo ID for everyone over 18
  • Social Security numbers for all household members
  • Proof of income, such as Social Security, SSI or disability award letters, pay stubs, a W2 or 1099
  • Proof of residence, such as a utility bill, lease or deed
  • Copies of your energy bills (light bill, gas bill)

Where to apply

Apply online: official application

By phone: 1-601-923-3950

What to say when you call

"Hello, I'm calling to ask about Home energy bill help (LIHEAP) through Hinds County Human Resource Agency (HCHRA) — Hinds. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need photo ID for everyone over 18, social Security numbers for all household members, proof of income, such as Social Security, SSI or disability award letters, pay stubs, a W2 or 1099 — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual

Official source →Last verified · October 7, 2026

Not sure if you qualify? Run a free check first.

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Not legal or financial advice. The agency makes the final eligibility decision.