How to apply for Home energy bill help (LIHEAP) through Madison County Citizens Services Agency (MCCSA) — Madison in Mississippi

Who it's for

Madison County Citizens Services Agency (MCCSA) takes LIHEAP applications for Madison County. The office is at 1883 Hwy 42, Suite M, Canton. Phone: (601) 855-5710. LIHEAP (Low-Income Home Energy Assistance Program) helps pay home energy bills, and the Energy Crisis Intervention Program (ECIP) helps in an energy emergency. A household typically qualifies with income at or below 60% of the state median income for its size and an energy bill due. Households with elderly or disabled members get priority. To apply, submit a pre-application online through the Common Web Portal on Access MS and mark "Community Services". The agency will then send you an appointment to finish the application in person; if you are elderly or disabled, expect the appointment within 30 business days. The yearly benefit can be up to $1,500.

What you'll need

• Photo ID for everyone over 18
• Social Security numbers for all household members
• Proof of income, such as Social Security, SSI or disability award letters, pay stubs, a W2 or 1099
• Proof of residence, such as a utility bill, lease or deed
• Copies of your energy bills (light bill, gas bill)

Where to apply

What to say when you call

"Hello, I'm calling to ask about Home energy bill help (LIHEAP) through Madison County Citizens Services Agency (MCCSA) — Madison. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need photo ID for everyone over 18, social Security numbers for all household members, proof of income, such as Social Security, SSI or disability award letters, pay stubs, a W2 or 1099 — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual