How to apply for LIHEAP energy assistance (LIFT, Inc.) — Monroe in Mississippi

Who it's for

The Low-Income Home Energy Assistance Program (LIHEAP) helps pay home energy bills and energy crisis costs. In Monroe County, LIHEAP is handled by LIFT, Inc., the Community Action Agency (CAA) that serves Calhoun, Chickasaw, Itawamba, Lafayette, Lee, Monroe, Pontotoc and Union counties. Its Aberdeen office is at 509 North James St., Aberdeen; call 662-369-4696. To apply, submit a pre-application on Access MS and mark "Community Services"; the CAA then mails or emails an appointment notice, and the full application is finished in person. A household typically qualifies with income at or below 60% of the state median income and an energy bill due. Households with elderly or disabled members get priority and should get an appointment within 30 business days. If approved, the CAA pays the energy company directly. Funding is limited.

What you'll need

• Photo ID for everyone over 18
• Social Security number for all household members
• Proof of income (award letters such as Social Security, SSI or disability; pay stubs within 30 days; 1099 or tax forms)
• Proof of residence (utility bill, lease or mortgage papers)
• Copies of energy bills (light bill, gas bill)

Where to apply

What to say when you call

"Hello, I'm calling to ask about LIHEAP energy assistance (LIFT, Inc.) — Monroe. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need photo ID for everyone over 18, social Security number for all household members, proof of income (award letters such as Social Security, SSI or disability; pay stubs within 30 days; 1099 or tax forms) — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual