Benefits · Energy Assistance

How to apply for Operation Fan Heat Relief — Free Summer Fans (North Carolina)

North Carolina Department of Health and Human Services, Division of Aging

Who it's for

Operation Fan Heat Relief gives free fans — and, for people with a qualifying medical condition, an air conditioner — to North Carolina residents age 60 and older and to adults with disabilities. Fans are handed out from May 1 through October 31 by the state's 16 regional area agencies on aging and a local service provider in each of the 100 counties. Applicants must live in a home where excessive heat is a threat to their health. Ask the provider listed for your county on the NCDHHS contact list, or call the Division of Aging at 919-855-3400.

Fans are limited and are not an entitlement — supply depends on donations and runs out in some counties. Applicants must live in a home where excessive heat threatens their health, and an air conditioner is offered only to people with a qualifying medical condition. Each county has its own local service provider and its own intake process; the provider makes the final decision. Not legal or financial advice.

What you'll need

  • Proof of age 60+ or of disability
  • Proof of North Carolina county of residence
  • For an air conditioner: documentation of a qualifying medical condition

Where to apply

Apply online: official application

By phone: 919-855-3400

What to say when you call

"Hello, I'm calling to ask about Operation Fan Heat Relief — Free Summer Fans (North Carolina). I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of age 60+ or of disability, proof of North Carolina county of residence, for an air conditioner: documentation of a qualifying medical condition — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

annual season (May 1 - October 31)

Official source →Last verified · September 9, 2026

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Not legal or financial advice. The agency makes the final eligibility decision.