How to apply for Lifeline Utility Assistance — New Jersey

Who it's for

Lifeline is a New Jersey state-only $225 annual utility credit for seniors age 65+ and disabled NJ residents. Income limits match PAAD: $52,142 single / $59,209 married. Lifeline is applied directly to the utility account (electric, gas, or both) or sent as a check to PAAD-enrolled residents. Apply via NJSave (same application as PAAD/Senior Gold) at nj.gov/njsave or 1-800-792-9745. Layers on top of federal LIHEAP for eligible households.

What you'll need

• Proof of age 65+ (or disability)
• Proof of NJ residency
• Utility account info
• Proof of all household income

Where to apply

What to say when you call

"Hello, I'm calling to ask about Lifeline Utility Assistance — New Jersey. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of age 65+ (or disability), proof of NJ residency, utility account info — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Step by step

1. Gather your required documents: proof of age 65 or older (or proof of disability), proof of New Jersey residency, your utility account information, and proof of all household income.
2. Apply through NJSave — one application covers Lifeline, PAAD, and Senior Gold. Apply online or call 1-800-792-9745 to apply by phone.
3. Complete the NJSave application by entering your personal, income, and utility account details accurately.
4. Submit your application and keep a copy of any confirmation number or paperwork for your records.
5. If approved, expect the $225 annual credit to be applied directly to your electric or gas utility account — or sent as a check if you are enrolled in PAAD.

What to expect: After submitting your NJSave application, it will be reviewed by the New Jersey Department of Human Services, Division of Aging Services. Processing times vary, so contact the agency at 1-800-792-9745 for an estimate. If approved, the $225 flat annual credit is applied directly to your utility account or issued as a check for PAAD-enrolled residents. Lifeline can also layer on top of federal LIHEAP benefits if your household qualifies for both programs. Because Lifeline renews annually, watch for a renewal notice each year and reapply promptly to avoid a gap in your benefit.

Renewals

annual