How to apply for ACCESS Transit senior rides (CDTA) — Albany County in New York

Who it's for

ACCESS Transit arranges rides for Albany County residents age 60 and older who have no other way to get to vital appointments: non-emergency medical visits, the pharmacy, grocery shopping, congregate meal sites, and adult day programs. Riders who are CDTA STAR paratransit customers, own a car, or have another way to travel are not eligible. Call 518-437-5161 (weekdays 8:00 a.m. to 5:00 p.m.) at least two business days before the appointment; first-time callers are registered over the phone and mailed a consent form.

What you'll need

• Registration by phone (ACCESS mails a consent form to sign and return)
• Information about your mobility needs and the appointment

Where to apply

What to say when you call

"Hello, I'm calling to ask about ACCESS Transit senior rides (CDTA) — Albany County. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need registration by phone (ACCESS mails a consent form to sign and return), information about your mobility needs and the appointment — is anything else required? What is the best next step?"

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

none