Benefits · Emergency Aid

How to apply for Broome County Emergency Aid — Referral Coordination

Broome County DSS + OFA + community-based organizations — coordinated emergency aid framework

Who it's for

Broome County emergency aid: (1) Broome DSS for Temporary Assistance, Emergency HEAP, and one-time grants (607-778-2628); (2) Broome OFA for senior-specific case management (607-778-2411); (3) Broome hospital safety net (607-763-6000); (4) Broome transit (607-763-4464); (5) Catholic Charities of the Diocese of Syracuse or Diocese of Rochester (depending on county); (6) Pro Action of Steuben + Yates / Catholic Charities of Steuben (regional CAA); (7) Southern Tier Food Bank. Dial 211 for general referrals.

Broome: referral-coordination model. Pro Action + Southern Tier Food Bank + Catholic Charities are the regional anchors.

What you'll need

  • Proof of age 60+
  • Proof of all household income
  • Proof of Broome County residency
  • Photo identification

Where to apply

Apply online: official application

By phone: 211

What to say when you call

“Hello, I'm calling to ask about Broome County Emergency Aid — Referral Coordination. I'd like to know whether I may qualify, what documents I need, and whether I can apply online, by mail, by phone, or in person. I understand I may need proof of age 60+, proof of all household income, proof of broome county residencyis anything else required? What is the best next step?”

Tip: have a pen ready, ask for the person's name, and write down any case or reference number they give you.

Renewals

as-needed

Official source →Last verified · June 8, 2026

Not sure if you qualify? Run a free check first.

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Not legal or financial advice. The agency makes the final eligibility decision.